We tried to give an answer to these questions during the new edition of the course “Stress and Conflict Management: the way to resilience and satisfaction” which took place in Palermo from 27/08/2023 to 02/09/2023. The participants came from all across Europe, with Boglárka from István-Széchenyi-Zweisprachiges Wirtschaftsgymnasium in Hungary, Aniko Budapest III. Kerületi Krúdy Gyula Angol-Magyar Két Tanítási Nyelvű Általános Iskola in Hungary, Sandra, Danuta, Ewa and Katarzyna from Specjalny Ośrodek Szkolno Wychowawczy dla Dzieci i Młodzieży Niepełnosprawnej in Poland, Anna, Daiga and Paula from Babites Secondary School in Latvia, Zoltan from Klebelsberg Kuno Általános Iskola és Gimnázium in Hungary, Pauliina from Sastamalan Opisto Sastamala Community College in Finland.
Simulations, role plays, and hands-on activities guided us in discovering cognitive and behavioral coping strategies, and in exchanging ideas and best practices to use at school to integrate these activities into the curriculum.
Next, we looked at how communication techniques are crucial when it comes to stress and conflict management. The communication style used, which can be assertive, aggressive, passive, or passive-aggressive, can have direct impacts on the development of situations and relationships with others, especially when we talk about setting out boundaries and saying “No”.
In addition, we investigated the importance of developing emotionale Intelligenz in stress and conflict management, and in particular discussed the value of Einfühlungsvermögen in the relation with others.
We then addressed the concept of conflict, trying to reflect that conflict is not always negative, but is often a source of growth, change and rebirth. Without conflict it would be impossible to change some situations that we do not like or to affirm our ideas, values and opinions.
Finally, we saw how mindfullnes can be a way to become more aware of what is happening to us and to welcome the present as it is: “You can’t stop the waves, but you can learn to surf”, Jon Kabat-Zin.
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