In any classroom, the way we speak, listen, and respond can shape the entire learning experience. That’s why communication and emotional intelligence aren’t just “nice to have” – they’re essential. This July in Porto, a diverse group of educators came together to explore exactly that: how to communicate more effectively, lead with empathy, and bring out the best in themselves and others.
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The course, titled “Effective Communication and Public Speaking for Teachers and Education Staff” and “Soft Skills and Emotional Intelligence for Teachers and Education Staff”, ran from July 20 to July 26, 2025. It brought together participants from across Europe: Mara Faggin from IIS Scalcerle (Italy); Birte Sammtleben from FH Campus02 (Austria); Paola Padovan from Italy; Marina Laine from Otsolan Kannatusyhdistys Ry (Finland); Tom Ryan from Limerick & Clare ETB (Ireland); Asier Gila from Corazonistas Vitoria (Spain); Anna Cannito, Marina Cappiello, and Claudio Rotondo from Istituto Don Milani – Bari (Italy); Geraldine Speer and Annick Piffert from Institut Providence Champion (Belgium); and Sonia Cantagallo and Alessia Maura from Istituto Comprensivo Frosinone 3 (Italy).
The week opened with introductions – both to the course content and to each other. Participants explored the concept of soft skills and began unpacking emotional intelligence, reflecting on how personal awareness and empathy play out in their daily roles as educators. It didn’t take long for the group to find common ground, sharing stories and challenges from classrooms in Ireland to Finland.
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Tuesday focused on emotional intelligence. Through guided discussions and hands-on activities, participants learned to identify emotional triggers, regulate reactions, and practice empathy in real-life teaching scenarios. These sessions emphasized the importance of being attuned not only to one’s own emotional state, but also to that of colleagues and students – a skill that can make all the difference in classroom dynamics.

Midweek brought a shift in energy as attention turned to public speaking. Participants explored how to manage nerves, structure a message, and use body language to engage an audience. With practical exercises and supportive feedback, even the most reluctant speakers found their voice. A highlight was the one-minute speech challenge – a chance to put theory into action in front of peers and gain confidence through doing.

Thursday blended continued work on presentation skills with a dive into conflict management. Educators reflected on real-life tensions they’ve faced – whether between students, staff, or with parents – and explored strategies for resolution that are clear, calm, and constructive. Discussions were honest and often personal, making space for reflection and growth.
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The final day zoomed out to look at leadership, teamwork, and communication styles. Participants examined how different approaches (passive, aggressive, assertive) affect relationships and outcomes. Listening skills were also brought into focus – not just hearing, but truly understanding. The group explored what it means to lead with authenticity, whether in a classroom, staffroom, or project team.
By the end of the week, what stood out wasn’t just the new tools or frameworks – it was the shared experience. Educators from six countries left with deeper self-awareness, greater confidence in how they communicate, and new perspectives gained from each other. For many, it was a reminder that personal growth is professional growth – and that learning thrives where people connect.
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Discover more about this course here.