Nowadays, it is easy to feel overwhelmed and struggle to keep up with daily responsibilities. Stress can arise in both professional and personal life, often making it difficult to avoid conflict when we are under pressure. Through a mix of theory and practical activities, this course offered participants the opportunity to explore tools and strategies for managing stress and effectively handling challenging situations.
The new edition of the course “Stress and Conflict Management: the way to resilience and satisfaction​” took place in Tenerife from 24/08/2025 to 30/08/2025. The participants came from all across Europe, with Amélia from Collège La Providence in France, Elena and Maria, Roberta from IC Ai Campi Elisi in Italy,Augusto ,Sonia , Elisa,Laura from IC 2 e 4 Vicenza in Italy, Michelin , Annamaria  , Francesco  from IIS A. LOMBARDI in Italy.
On the first day, participants reflected on the meaning of the word stress through group brainstorming. They identified different stressors, which can stem from various sources such as physical conditions, the environment, family, or work. At the same time, they recognized that small amounts of stress can sometimes be beneficial, helping us stay motivated, meet deadlines, or achieve goals. For this reason, participants learned to distinguish between distress (negative stress) and eustress (positive stress).
During the course, participants explored a range of cognitive and behavioral strategies to cope with stressful situations in the workplace. Through group activities, they strengthened their planning and time management skills, while also practicing practical techniques such as breathing exercises, muscle relaxation, and visualization to better manage stress and maintain balance.
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Another key topic addressed during the course was empathy, a fundamental skill for managing conflicts effectively. Showing an empathic response can sometimes be challenging, especially when we have not experienced the same emotions as the person in front of us. However, empathy can be practiced and developed. Participants learned how to recognize and cultivate genuine empathy, while also distinguishing it from other types of responses.
Effective communication is essential for resolving conflicts. In a recent activity, participants explored different communication styles and engaged in a group exercise where each member contributed to resolving a conflict. While resolving conflicts can be challenging, this exercise showed that such situations also present valuable opportunities for growth and learning. This approach can be applied not only in the workplace but also in classroom settings.

Effective communication is key to resolving conflicts. In a recent activity, participants examined various communication styles and took part in a group exercise where everyone contributed to finding a resolution. Although conflicts can be challenging, this exercise highlighted how they can also serve as opportunities for growth and learning. This method is equally valuable in both workplace and classroom settings.

​Discover more about this course here.